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Cookie Policy

We use cookies to improve performance and your user experience on our website.

What are cookies?

Cookies are small text files that a website, when visited, places on the user's computer or mobile device through the internet browser. The placement of cookies helps the website recognize your device on a future visit. We use the term "cookies" in this Policy to refer to all files and technologies that collect information in this manner.

The cookies used do not collect information that identifies the user. However, if you are already our customer, we may monitor your visits to the website provided that, at least once, you started your browsing session from a communication sent by us, such as an SMS or email.

Cookies also collect generic information about how users arrive at and use the website, as well as the country/region from which they access the website, etc.

Cookies retain only information related to your preferences. At any time, the User may, through their browser settings, choose to be notified upon receipt of cookies and/or block their storage on their system.

Refusing the use of cookies on the website may result in the User being unable to access certain areas of the website or to receive personalized information.

What are cookies used for?

Cookies are used to help determine the usefulness, interest, and number of uses of the website, enabling faster and more efficient browsing and eliminating the need to repeatedly enter the same information.

What types of cookies do we use?

Our cookies have different functions:

Essential cookies

Some cookies are essential to access specific areas of our website. They enable navigation on the website and the use of its applications, such as accessing secure areas of the website through login and submitting forms. Without these cookies, certain services cannot be provided.

Cookies/technologies used in this category:

Cookie / TechnologyTypePurposeDuration
utm_paramssessionStorageStores UTM marketing parametersSession only

Analytics cookies

We use these cookies to analyze how Users use the website and to monitor its performance. This allows us to provide a high-quality experience by personalizing our offering and quickly identifying and correcting any issues that arise. For example, we use performance cookies to understand which pages are most popular, which linking method between pages is most effective, or to determine why certain pages display error messages. Based on website usage, we may also use these cookies to highlight articles or services we believe may be of interest to users. These cookies are used solely for statistical creation and analysis purposes and never for collecting personal information.

Cookies/technologies used in this category:

Cookie / TechnologyProviderPurposeDuration
Mixpanel cookiesMixpanelAnalytics tracking and session recording (approx. 40% of sessions)Managed by Mixpanel SDK (varies)
Google Tag Manager cookies (GTM-M4F993Q3)GoogleTag management and analyticsManaged by GTM (varies)

Exact cookie names and retention periods for Mixpanel and Google Tag Manager are determined by those third-party services and may change over time.

Functionality cookies

We use functionality cookies to remember the User's preferences. For example, cookies prevent having to type the user's name each time they access the website. We also use functionality cookies to provide advanced services to the user, such as posting comments on an article. In short, functionality cookies store the User's preferences regarding the use of the website so that it does not need to be reconfigured each time the User visits it.

Cookies/technologies used in this category:

Cookie / TechnologyTypePurposeDuration
enf_ab_experimentslocalStorageStores A/B test variant assignmentsPersistent (until cleared)

Third-party cookies

These are used to measure the success of applications and the effectiveness of third-party advertising on our website.

Cookies/technologies used in this category (current):

Cookie / TechnologyThird PartyPurposeDuration
Mixpanel cookiesMixpanelAnalytics tracking and (limited) session recordingManaged by Mixpanel SDK (varies)
Google Tag Manager cookies (GTM-M4F993Q3)GoogleTag management and analyticsManaged by GTM (varies)

Advertising cookies

These are used to target advertising according to each user's interests and the number of visits made, allowing us to limit the number of times an ad is displayed. These cookies help measure the effectiveness of advertising.

At this time, we do not deploy dedicated advertising cookies beyond the tools listed above.

Cookies may be:

Persistent cookies

These are stored in the browser on your access devices (PC, mobile, tablet) and are used whenever the User makes a new visit to the website. They are generally used to direct browsing according to the User's interests, allowing us to provide a more personalized service.

Session cookies

These are temporary and remain in your browser's cookies only until you leave the website. The information obtained allows us to identify problems and provide a better browsing experience.

After authorizing the use of cookies, the User may always deactivate some or all of our cookies.

How to disable cookies

All browsers allow the User to accept, refuse, or delete cookies by selecting the appropriate settings in their browser. As a general rule, you can configure cookies in the "options" or "preferences" menu of your browser.

Please note that by disabling cookies, parts of our website may not function properly, which may partially or fully affect your navigation.

Contact

If you have any questions regarding the provisions of this Cookie Policy, please contact us via email at: [email protected]