This is information that you give to us by filling in forms on our website or via the downloading or registering the App. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the App and/or Website unless you register with us.
When you register with us, use the App and/or Website, subscribe to any service, report a problem, correspond with us by email, the information you provide us may include (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; and; (d) information you enter into our system, such as health and medical history and current information (e) your fitness goals (f) your current fitness tracker.
In addition, with regards to each of your visits to our Website or the App we may collect certain information automatically, including, but not limited to technical information such as, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device and/or computer, your operating systems and platform, your browser type, time zone settings, browser plug-in types , and information about the way you use the Application.
We do not rent, trade or sell your personal information. Recipients of your personal data may be located outside of the United Arab Emirates. You agree that we may transfer your personal data outside of the United Arab Emirates as long as the data is handled in accordance with this Privacy Policy and applicable laws.
If you are a resident of the European Union, you are protected by and enjoy additional rights under the European Union’s General Data Protection Regulation 2016/679, also known as GDPR.
This Privacy Policy applies to the App you are currently viewing. By using the App (i) you agree irrevocably and without condition to this Privacy Policy, and (ii) you consent to your personal information being collected, used and disclosed as set out in this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms and Conditions.
You consent to us posting and using any photographs, content and/or personal information you might upload on the App or have otherwise provided consent to publish on the App, blog, in our marketing material or social media channels, which we may use in order to provide information on our services and/or products, the marketing of our services and/or products or for the purpose of our functions and/or activities.
We collect your personal information to enable you to receive the benefit of the App and services and/or products. Subject to this Privacy Policy, we may use your personal information for the following purposes:
(each a “Purpose”).
To the extent required by law, you may review, edit, correct or delete any personal information you submit to us. On request we will, as soon as reasonably possible, provide you with:
If you are subject to protection under EU law (including all residents in the EU), you may be entitled to further rights.
We reserve the right not to provide you with your personal data or other related information if providing it could reasonably be expected to:
If you wish to access the personal information we hold about you, you should contact us on [ [email protected]] as described above and we will respond to your request within a reasonable period after the request is made. If we deny you access, we will provide our reason for doing so at the time of your request.
While we do not charge a fee for a request for accessing your personal information, we may charge a reasonable fee (which will be notified to you once you make a request) for time and cost in the following circumstances:
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we primarily rely on you to advise us of any changes to your personal information. By accepting this Privacy Policy, you hereby undertake to use all reasonable endeavours to provide corrections and updates of your personal data in a timely manner.
We will use all reasonable endeavours to cease to retain its documents containing personal data, or remove the means by which the personal data can be associated with particular individuals, as soon as it is reasonable to assume that the Purpose for which that personal data was collected is no longer being served by retention of the personal data, or retention is no longer necessary for legal or business purposes.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. Enhance does not warrant or guarantee in any way that your personal data will always remain private or safe. Enhance disclaims any responsibility or liability arising out of or in connection with loss or unauthorized use, access or disclosure of any personal data held by us.
The Website and/or App may use cookie technology to distinguish you for other users of our Website or App. A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. This helps us to provide you with a good experience when you browse our Website and App and allows us to improve our Website. The cookies are not used to get data from your hard drive, your email or any other identifiable data. This Website and/or App uses software provided by Google Analytics which uses cookies to track analytics. You can read Google’s privacy policy here: http://www.google.com/privacy.html
If you wish to deny the use of and saving of cookies from the Website onto your computer, you should take the necessary steps in your browser settings. You always have the choice of accepting, rejecting or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended.
You can stop all collection of information by the App easily by uninstalling the App. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out or delete your account via email, at [email protected]
We will retain User Provided Information for as long as you use the App and/or Website and for a reasonable time thereafter. If you’d like us to delete User Provided Information that you have provided via the App and/or Website, please contact us at [email protected] and we will respond in a reasonable time. Please note that some or all of the User Provided Information may be required in order for the Website and/or App to function properly. If you wish to correct or update your personal data, you may do so at any time by accessing your account settings through the Website and/or App.
We do not use the Application to knowingly solicit data from or market to children under the age of 18. If you are under 18, please do not use this Website or App or attempt to send us any personal data about yourself. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such information from our files within a reasonable time
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information. If you do not consent to the terms of this Privacy Policy, please do not access this Website, App or provide Enhance with your Personal Data
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.
This Privacy Policy is governed by and construed in accordance with laws of the United Arab Emirates as applicable in the Emirate of Dubai. We both agree that the courts of DIFC shall have exclusive jurisdiction.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via
Phone: +971 58 999 7945
email at [email protected]
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